Assistant Manager, Sales & Ticketing Operations - Iconic Tourism Destination

Join Sentosa Development Corporation & Subsidiaries as our Assistant Manager, Sales & Ticketing Operations and play a pivotal role in shaping visitor experiences at one of Southeast Asia’s most iconic tourism destinations. Based in Bali (Canggu, specifically), you'll be at the heart of our operations, ensuring seamless ticketing processes and driving sales growth. With a competitive salary range of IDR 12,000,000 to IDR 18,000,000 per month, this is your chance to thrive in a dynamic and fast-paced environment.

As our Assistant Manager, you'll work closely with our sales team and ticketing operations to streamline processes, enhance customer satisfaction, and boost revenue. You'll leverage tools like Salesforce and QuickBooks to manage sales pipelines and financial data, while also utilizing CRM systems to maintain strong customer relationships. This role is perfect for a detail-oriented professional with a passion for tourism and a desire to make a tangible impact.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize sales and ticketing operations to ensure high customer satisfaction and operational efficiency.
• Develop and implement sales strategies to drive revenue growth and market penetration.
• Oversee the daily operations of ticketing, including inventory management and customer service.
• Utilize Salesforce and QuickBooks to manage sales pipelines, track performance metrics, and generate financial reports.
• Collaborate with cross-functional teams to streamline processes and improve overall performance.
• Provide exceptional customer service to both internal and external stakeholders.
• Monitor market trends and competitor activities to identify opportunities for improvement.
• Ensure compliance with all relevant regulations and company policies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Tourism, or a related field.
• Minimum of 5 years of experience in sales and ticketing operations, preferably in the tourism industry.
• Proven track record of successfully managing sales teams and driving revenue growth.
• Strong knowledge of Salesforce and QuickBooks, with a willingness to learn new tools and technologies.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license and willingness to travel as required.

🛠️ Keahlian

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